Filber believes betting is entertainment — not a livelihood. Follow our responsible gaming guidelines and you'll enjoy a healthy, fun experience. We're always here for you.
Play for Fun
Betting is for fun. A loss today is fine — there's always another chance tomorrow.
Minimum Age Requirement
Help Center
During Self-Exclusion
Limit-Setting Options
Responsible Gaming means betting in a way that considers your financial situation, your time, and your mental wellbeing. At Filber, we always want you to play for entertainment — not out of pressure or obligation.
Betting is a double-edged experience. Done right, it can be great entertainment. But without limits, it can lead to problems. That's why Filber educates every member on responsible play from the start and provides all the tools they need.
Remember — there are no guarantees in betting. Never wager money whose loss would impact your daily life. Play on Filber for enjoyment, not as a primary source of income.
Sometimes we don't even realize that betting is causing problems in our lives. If two or more of the following signs apply to you, take a step back and seek help:
Betting beyond your budget — using money meant for bills or food
Chasing losses — increasing your bets repeatedly to try to win back what you've lost
Hiding your betting from family or friends
Feeling restless or irritable when not betting
Prioritizing betting over work, studies, or family
Betting with borrowed or loaned money
Betting is affecting your sleep, eating, or health
Filber gives every member a set of effective tools to stay in control of their betting. You can easily access these tools from your account settings:
Set a maximum deposit limit on a daily, weekly, or monthly basis. Once set, the limit takes effect immediately.
Example: Monthly limit ৳5,000
Set a daily limit on how many hours you want to spend betting. Once the time is up, your session will end automatically.
Example: 2 hours per day
Betting stops automatically once you've lost a set amount. Highly effective at preventing chasing losses.
Example: Daily loss limit ৳1,000
You can exclude yourself from betting for anywhere between 1 week and 5 years. During this period, your account will be completely inactive.
Example: 30-day break
If you feel like you need some time away, you can activate self-exclusion on Filber in just a few simple steps:
Log in to your Filber account using your mobile number and password.
Click the profile icon in the top right corner and go to "Settings" or "Responsible Gaming".
Choose from 7 days, 30 days, 3 months, 6 months, 1 year, or 5 years — whatever works best for you.
Verify your identity with an OTP and click the "Confirm" button. The exclusion will take effect immediately.
You can also reach out to our support team — they're ready to provide additional help.
The comparison chart below makes it easy to see where your betting habits are heading:
| Category | ✅ Healthy Betting | ⚠️ Problematic Betting |
|---|---|---|
| Purpose | Fun & Entertainment | Chasing losses or trying to earn |
| Budget | Within a set budget | Beyond budget, on borrowed money |
| Time | Planned & Controlled | Uncontrolled, for hours on end |
| If you lose | Accepting It Naturally | More bets, frustration & anger |
| Family | Aware and Supportive | Hidden |
| Feelings | Light & Fun | Anxiety, guilt & dependency |
Follow these simple guidelines to keep your Filber experience enjoyable for the long run:
Filber promotes responsible betting through a combination of technology and human support.
Age verification is mandatory when registering on Filber. Members must confirm they are over 18 years old via NID or passport.
If unusual betting patterns are detected, Filber automatically alerts you via SMS and in-app notifications.
Reach our support team anytime via live chat or email for any betting-related concerns.
Your account shows your full betting history — wins, losses, all laid out clearly in easy-to-read charts.
Deposit and loss limits take effect immediately once set. Increasing a limit requires a 24-hour waiting period — to help prevent impulsive decisions.
Filber regularly shares responsible betting guides, blog posts, and videos to help members stay informed.
Answers to the most frequently asked questions from members about responsible gaming.
Betting on Filber is about more than wins and losses — it's a healthy, enjoyable experience. Register under our responsible gaming policy and play safely.